Remote Business Support

Providing your computer is able to connect to the internet, we can provide Remote Desktop support for a wide range of issues. Using industry standard TLS v1.2 / AES-256 encryption, our software will ensure a secure connection.

Remote Support can be provided on an Ad Hoc or Pay As You Go service, or can be added to our Onsite Support Service.

Options

Ad Hoc Support
From
£40/Incident
  • No Monthly Fees
  • TLS v 1.2/AES-256 Encryption
  • File Transfer Support
  • Works with most Broadband Providers*
  • Built-in Chat
  • Mac and Windows PC Support
  • Record Session
Onsite Support Extension
From
£25/Month
  • Add To Your Onsite Support Contract
  • TLS v 1.2/AES-256 Encryption
  • File Transfer Support
  • Works with most Broadband Providers*
  • Built-in Chat
  • Mac and Windows PC Support
  • Record Session

* Some ISPs (aka Broadband Providers) are actively blocking RemotePC and other remote access services. If your provider is blocking remote access, this can often be resolved by changing the router settings to use different DNS settings.

Remote Support Request

For Ad Hoc Remote Support, please use the form below. If you are looking to add Remote Support to your Onsite Support Contract, please contact your EZ Computers Ltd representative.